HIPAA Privacy Policy
Our
Responsibilities
Voicewize (a.k.a., Entertaining Diversity, Inc.) is required by law to:
Your Rights
You have the right to:
Any information related to your evaluation or care. This may include, symptoms, medical history, examination and test results, diagnoses, past, current and future treatment plans.
Why is this information kept?
The information in your medical record is used to plan your care, to communicate between professionals treating your, provide a legal record of you care, provide documentation of services received for third‐party payers, to educate health professionals, to provide a source of information for public health officials, to improve quality of service.
How do we use medical information?
We use your medical information to treat you, to obtain payment for services, and to conduct health care operations. Examples of how we use you r information include:
Treatment
We keep a record of each visit. This record may include your test results, diagnoses, medications and your response to medications or other therapies. This allows your speech‐language pathologist to provide the best care to meet your needs. This information may be disclosed to people who are involved in managing your health care e.g., family members, home health services, support agencies, your primary care physician, your referring physician and other medical professionals involved in your care.
Payment
We document the services and supplies you receive at each visit s o r that you, your insurance company or another third party can pay us. We may tell you r health plan about upcoming treatment or services that require its prior approval. We may also give information to someone who helps to pay for your care.
Health Care Operations
Medical information is used to improve the services w e provide, to train staff and students, for business management, for quality improvement, and for customer service. Voicewize PO Box 126, Dedham, MA 02027 (781) 329 ‐2262
Other Uses
We may also use information to:
Information we share
There are other times when we are permitted or required to disclose medical information without your signed permission. Examples of these situations are to protect victims of abuse o r neglect or to avert serious threat to public health or safety. Any other use or disclosure may only be done with your signed authorization. You may revoke your authorization at any time by contacting our office.
If you have questions, please contact Barbara M Wilson Arboleda at 781‐329‐2262.
All complaints will be thoroughly investigated, and you will not suffer retaliation for filing a complaint. You may also file a complaint with the Office of Civil Rights in Washington, DC.
Voicewize (a.k.a., Entertaining Diversity, Inc.) is required by law to:
- Maintain the privacy of your medical information
- Provide a Notice of Privacy Practices explaining our duties and privacy practices
- Abide by the terms of the notice currently in effect
Your Rights
You have the right to:
- Request that we restrict how we use or disclose your medical information (We may not be able to comply with all requests)
- Request that we use a specific telephone number, address or email address to communicate with you
- In writing, request to inspect and copy you r medical information (fees may apply)
- In writing, request an amendment to your medical information (We may not be able to comply with all requests e.g., if the information was not created by us or if amendment would create factual inaccuracy in a medical record).
- In writing, request an accounting of how your medical information was disclosed (excludes disclosures for treatment, payment or health care operations, and those for which you have given authorization.)
Any information related to your evaluation or care. This may include, symptoms, medical history, examination and test results, diagnoses, past, current and future treatment plans.
Why is this information kept?
The information in your medical record is used to plan your care, to communicate between professionals treating your, provide a legal record of you care, provide documentation of services received for third‐party payers, to educate health professionals, to provide a source of information for public health officials, to improve quality of service.
How do we use medical information?
We use your medical information to treat you, to obtain payment for services, and to conduct health care operations. Examples of how we use you r information include:
Treatment
We keep a record of each visit. This record may include your test results, diagnoses, medications and your response to medications or other therapies. This allows your speech‐language pathologist to provide the best care to meet your needs. This information may be disclosed to people who are involved in managing your health care e.g., family members, home health services, support agencies, your primary care physician, your referring physician and other medical professionals involved in your care.
Payment
We document the services and supplies you receive at each visit s o r that you, your insurance company or another third party can pay us. We may tell you r health plan about upcoming treatment or services that require its prior approval. We may also give information to someone who helps to pay for your care.
Health Care Operations
Medical information is used to improve the services w e provide, to train staff and students, for business management, for quality improvement, and for customer service. Voicewize PO Box 126, Dedham, MA 02027 (781) 329 ‐2262
Other Uses
We may also use information to:
- Provide appointment reminders
- Recommend treatment alternatives
- Tell you about health benefits and services
- Communicate with family or friends involved in your care
- For purposes required by law (e.g., public health, lawsuits/disputes, worker's compensation, law enforcement)
Information we share
There are other times when we are permitted or required to disclose medical information without your signed permission. Examples of these situations are to protect victims of abuse o r neglect or to avert serious threat to public health or safety. Any other use or disclosure may only be done with your signed authorization. You may revoke your authorization at any time by contacting our office.
If you have questions, please contact Barbara M Wilson Arboleda at 781‐329‐2262.
All complaints will be thoroughly investigated, and you will not suffer retaliation for filing a complaint. You may also file a complaint with the Office of Civil Rights in Washington, DC.